Contact Information
Please note: You must contact your local law enforcement agency or district attorney to request an investigation. Under Georgia law, the GBI, as an assisting agency, can ONLY respond to requests for investigations from those listed at the GBI Investigative Division "request for assistance" page. Also, we cannot respond to requests for GBI patches due to security concerns.
1. GBI’s 24 Hour Communications Center: 404-244-2600
We must stress that the GBI is not a first responder organization and by statute must be requested by a criminal justice agency before it can open a criminal investigation. Please contact your local law enforcement agency to report criminal activity. They will in turn request assistance from the GBI where it is appropriate.
2. Criminal History Records
If you have questions concerning criminal history records or related issues, please use the following contact numbers and email addresses:
General Public – call 404-244-2639 or email your questions to gacriminalhistory@gbi.state.ga.us
Attorneys Requesting Information for Trial Preparation – 404-244-2639 or email: gcicattorneys@gbi.state.ga.us
These email addresses are only for those who have problems or issues with their Georgia Criminal History record at the Georgia Crime Information Center (GCIC). Please refer to Obtaining Criminal History Record Information (http://www.ganet.org/gbi/crimhist.html) on the GBI site.
3. Sex Offender Registry
For questions concerning Georgia’s Sex Offender Registry, please call 404-270-8465
Your question may be answered in the Sex Offender Registry FAQ at http://services.georgia.gov/gbi/gbisor/faq.html.
4. Georgia Crime Statistics
For question concerning Georgia Crime Statistics, please call 404-270-8467
5. GBI Open Records Requests for Investigative Reports, Crime Lab Reports, Etc.
To obtain documents from the Georgia Bureau of Investigation, please direct your Open Records Act requests (under O.C.G.A. 50-18-70) to:
Open Records Unit
Georgia Bureau of Investigation
3121 Panthersville Road
Decatur, Georgia 30034
Or
Fax your request to 404-270-8529
Or
Email your request to OpenRecords@gbi.state.ga.us
Please note that the above email address was created to assist the public in making Open Records requests. Non-Open Records requests will be deleted without further action. If you have questions, please contact the Open Records Unit at 404-270-8527.
Open Records Act requests are received and processed by GBI Legal Services during normal business hours (Monday – Friday, 8:30 am to 5:00 pm, excluding holidays).
To assist you in obtaining the information that you need, please provide the following information in your request:
- Your full name
- Your mailing address
- Your contact telephone number (and fax number if available)
- The names of the subjects or victims of the investigation or report
- The Georgia county or city where the incident occurred
- The date of the investigation or incident associated with your request
All records requests are subject to the Georgia Open Records Act and may result in the requestor being billed for the requested information before the records are released. If you have questions, contact the GBI Open Records Unit at 404-270-8527.
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